Parent communication for childcare

Keep families informed without using personal texts

Put direct messages, centre announcements, daily reports, photos, billing and important child updates in one family portal tied to the correct records.

MyLittleWorld parent communication inbox with family conversations, centre announcements and a secure message thread
Keep direct family conversations and centre announcements together in a secure, child-connected inbox.

Every kind of family update, in context

Direct conversations

Message a guardian about their child without moving the conversation to a personal phone number.

Centre announcements

Send one update to the relevant families when schedules, closures or centre information changes.

Daily reports

Meals, naps, activities and classroom media arrive as one organized view of the child's day.

Incident follow-up

Keep the documented incident and family acknowledgment attached to the child's protected record.

Billing visibility

Families can see invoices, balances and supported payment actions in the same portal.

Role-based access

A guardian sees only the children and information connected to their active family relationship.

One family portal from enrollment onward

  1. Connect each guardian to the correct child and permissions.
  2. Staff record reports and send messages from the centre workflow.
  3. The guardian signs in to one portal for updates, billing and child information.

Parent communication questions

Do staff need to use their personal phone numbers?

No. Conversations happen through the authenticated product rather than personal SMS threads.

Can we message all families?

Authorized staff can send announcements to the relevant centre audience.

Can parents reply?

Yes. Guardians can participate in conversations available to their account.

Is family access an extra charge?

No. Parent and family access is included with the centre's subscription.

Give families one trusted place for centre updates

Try messaging, reports and the parent portal for 14 days.

Try family communication